Candle Care
Basic Care 101
Keep wick centered & trimmed to 1/4” at all times.- Do not leave the candle unattended.
- Place on temperature safe surface to avoid heat damage.
- Keep away from drafts.
- Keep wax pool free of debris.
- Do no burn candle for mare than 4 hours at a time.
- Do not burn candle when 1/4” of wax remain.
- Do not use water or any other liquid to extinguish your candle.
Soot issues
If you are experiencing excess soot trim your wick to 1/8”.
- Move candle away from any vents, fans, or air drafts.
- Make sure to not burn candle longer than the recommended time of 3-4 hours.
Tunneling
On your first burn of your candle allow it to burn 3-4hrs to make sure it reaches a full wax pool.
- Wax pool is when your candle has burned and the wax touches all edges of your candle vessel.
- If tunneling continuing proceed to burn candle in increments of 3-4 hours and trim your wick 1/4” before every burn.
Wick issues
If flame is self-extinguishing take a moment and wait until wick is cool then loosen the wick fibers by twisting the wick with your fingers and relight.
- Blow out the candle and ensure the wicks are completely extinguished.
- Use a paper towel to absorb some of the wax near the wicks of the candle.
- Dispose of the paper towel and ensure no debris is left in the wax.
- Relight your candle and note if the candle begins burning properly.
Fragrance Performance
If your candle is not releasing a strong fragrance we suggest:
- Make sure to burn your candle for 3-4 hours each time you light your candle.
- This will allow the wax and wick to heat properly and emit fragrance.
- Move your candle to another location to avoid drafts from vents or fans.
- Single wick candles are meant to be used in smaller rooms to enhance fragrance performance.
- Double or Triple wick candles work best in larger rooms.
Wooden Wick Care Tips
Trim the wooden wick before burn. We recommend even trimming before the first burn.
- Trimming your wooden wick candles are very important because of the carbon build up on the wood.
- Trimming your wick allowed the candle to have a steady flame and prevent excessive sooting.
- Burn the wooden wick 3-4 hours during the first burn and each burn after that.
- Burning your wooden wick for 3-4 hours allows the fragrance to fully heat and emit into your space and it prevents tunneling
- If your wooden candle has a flame that is taller than 1in, carefully extinguish the candle.
- Once the candle is extinguished, and the wax has fully hardened, trim the wooden wick to 1/4”, to remove any of the black carbon layer.